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Frequently Asked Questions

Straightforward answers about home care, NJ DDD services, costs, caregivers, and getting started.

What areas do you serve?

Harmony Support proudly serves individuals and families across the entire State of New Jersey.

What is the difference between home care and home health care?

Home care is non-medical support with daily living — bathing, dressing, meals, companionship, and errands. Home health care involves clinical/medical services. Harmony provides non-medical home care, supervised by our Care Director, plus NJ DDD support services.

Are your caregivers certified and screened?

Yes. Our aides are trained, certified care professionals, thoroughly background-screened, trained, insured and bonded, and supervised by our Care Director.

How much does home care cost?

Cost depends on the number of hours and the type of care needed. We offer a free, no-obligation consultation and flexible scheduling with no long-term contracts, and we'll provide a personalized quote.

How do I pay for care? Do you accept insurance or Medicaid?

Payment options can include private pay, long-term care insurance, and VA benefits. DDD services are funded through the New Jersey Division of Developmental Disabilities. Call us and we'll help you understand what applies to your family.

Do you offer 24-hour or live-in care?

Yes. We provide overnight, 24-hour, and live-in care so someone is always there — ideal for higher-need situations or recovery after a hospital stay.

Can you help with Alzheimer's or dementia?

Yes. We provide specialized non-medical memory support focused on routine, safety, gentle redirection, and patient companionship from aides experienced with dementia care.

How quickly can care start?

In many cases we can begin within a day or two of your consultation. Call (973) 920-5737 and we'll move as quickly as your family needs.

What if we need to change or cancel our schedule?

No problem — there are no long-term contracts. We build flexible plans and adjust hours or services as your loved one's needs change.

How are DDD services arranged?

As an NJ DDD approved provider, we work with you and your Support Coordinator to deliver the services in your Individualized Service Plan (ISP), including community-based support, respite, transportation, and community inclusion.

Still have questions? We're happy to help.

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Ready to arrange care for your loved one?

Speak with our care team today for a free, no-obligation consultation. We'll listen to your needs and build a plan that fits.

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